Burnout Syndrome is prevalent in the medical personnel urgencies in the public hospitals in the city of Ibarra

Abstract

Background: Burnout Syndrome is an inordinate response to chronic stress in an individual subjected to stressors in their work environment, characterized by alterations in three spheres to develop exhaustion, depersonalization, and low personal fulfillment; in addition to a sense of ineffectiveness and lack of achievement. Resident doctors seem to be the most vulnerable to this affectation due to the strenuous workload, night hours, work pressure, and possibly increased professional litigation. Objective: This study aims to define the existence of this condition in our work environment and the characteristics that seem to contribute to its appearance. Methods: A cross-sectional observational study included doctors working in the Emergency Department. The information was correlated using a survey using the Maslach Burnout Inventory scale as a tool, finding signs of Burnout Syndrome in the three spheres of emotional exhaustion (52%), depersonalization (48%), and personal fulfillment (43%). Conclusions: Burnout syndrome is an important affectation in the emotional health of health professionals given by adverse conditions of their work environment and its effects could generate an inadequate environment that is conducive to error, taking into account the high prevalence found.